42flows is a monthly B2B digital service. The policy is intentionally simple for launch: monthly billing, cancellation before renewal, and pro-rata refunds for unused days in the current billing cycle when applicable.
Direct answer
Customers can cancel before the next renewal. When a refund applies, 42flows processes the unused portion of the current monthly cycle back to the original payment method.
Customers can request cancellation at any time. Until the self-service billing area is live, cancellation requests are handled through [email protected]. After self-service billing is connected, cancellation should be available from the customer account area.
If a customer cancels during a paid monthly cycle and a refund applies, 42flows refunds the unused portion of the current billing month on a pro-rata daily basis. Refunds are processed to the original payment method through Stripe or Razorpay.
Past billing cycles, third-party charges paid directly by the customer, custom implementation work that was separately scoped, and consumed add-ons are not automatically refunded unless required by law or agreed in writing.
For cancellation, refund, invoice, or billing-provider questions, customers can email [email protected]. Legal questions can be sent to [email protected].
Related pages
Billing, payment processor routing, plan records, and payment-data handling for the 42flows launch B2B customer package.
Launch pricing for the $199/month 42flows B2B customer package, including what is included and what is not guaranteed.
How the 42flows digital service is delivered after signup, payment activation, website onboarding, and customer handoff.
Contact details for 42flows support, billing, legal, privacy, and data-deletion requests.
